Refund Policy
Effective April 14, 2026
This Refund Policy explains when refunds may be available for purchases made through trysearchtrust.com for SearchTrust.
1. Scope
This policy applies to one-time purchases of digital reports, analyses, or related services sold through our website.
2. General refund rule
Because SearchTrust is a digital analysis and reporting service, refunds are generally available only in limited circumstances.
As a general rule:
• before processing begins: a refund request may be eligible for approval
• after processing has begun: the purchase is generally non-refundable
• after the report has been delivered: the purchase is non-refundable except where required by law
3. What counts as processing
For the purposes of this policy, processing begins once we start work on your order, which may include any of the following:
• your submitted URL or page enters our analysis workflow
• automated report generation begins
• manual review begins
• internal preparation or delivery steps specific to your order begin
Once processing has started, we typically cannot offer a refund because the digital service has already begun.
4. Situations where a refund may be available
We may approve a refund in situations such as:
• you contact us before processing begins
• you were charged more than once for the same order
• a duplicate order was placed by mistake
• we are unable to deliver the service due to a technical failure on our side
• or where a refund is otherwise required by applicable law
5. Situations where a refund is generally not available
Refunds are generally not available in the following situations:
• processing has already started
• the report has already been delivered
• you changed your mind after purchase
• you no longer need the report
• you submitted the wrong URL and processing has already started
• you are dissatisfied with the outcome, findings, score, or recommendations
• the analyzed page changed after submission or after delivery
• your expectations were based on results not promised by the service
6. Incorrect submissions
You are responsible for ensuring that the submitted URL and related information are correct at the time of submission.
If you submitted the wrong URL, contact us as soon as possible at liu6685756@gmail.com. If processing has not yet started, we may be able to assist or update the order. If processing has already started, the purchase is generally non-refundable.
7. How to request a refund
To request a refund, email us at liu6685756@gmail.com and include:
• the email address used for purchase
• the date of purchase
• the submitted URL, if applicable
• the reason for your request
• and any relevant supporting details
8. Review process
We review refund requests case by case and aim to respond within 3 business days.
If a refund is approved, it will generally be returned to the original payment method used for the purchase. Processing times for completed refunds may depend on Dodo Payments, your payment provider, and your financial institution.
9. Chargebacks and payment disputes
If you have an issue with your order, please contact us first at liu6685756@gmail.com before initiating a chargeback or payment dispute.
We will do our best to resolve legitimate issues quickly and fairly.
10. Changes to this policy
We may update this Refund Policy from time to time. The updated version will be posted on this page with a revised effective date.
11. Contact
If you have any questions about this Refund Policy, contact:
Company Name: SearchTrust
Email: liu6685756@gmail.com
Website: trysearchtrust.com
